A lab grown diamond has the same physical, chemical, and optical properties as a natural diamond, but it's created in a lab using technology that replicates the conditions in which natural diamonds form. Lab grown diamonds are the real deal! Check out our lab grown vs natural diamond guide for everything you need to know to make an informed choice.

Absolutely! Explore our sustainability promise and find out why lab grown diamonds are a more sustainable and ethical choice compared to natural diamonds.

Yes, lab grown diamonds can be certified by the Gemological Institute of America (GIA). However, GIA is predominantly used for mined diamonds. We use the International Gemological Institute (IGI), the world’s largest independent lab for diamond testing and grading, to certify all our diamonds. The IGI certifies more lab grown diamonds than any other institute, ensuring the highest standards for our gemstones.

Yes! Lab grown diamonds are as durable as natural diamonds. Both score a perfect 10 on the Mohs scale of mineral hardness, thanks to their carbon structure. This means they’re built to last for generations. With proper care, your lab grown diamond will stay beautiful for a lifetime!

Caring for a lab grown diamond is just like caring for any other diamond - keep it clean and keep it safe! Gently clean it with a soft cloth and mild soapy water. And when you’re not wearing it, store it in a soft pouch or box to protect it from scratches. Easy peasy!

We understand how important it is to feel confident in your purchase. We can provide detailed images of your diamond so you can see it up close before making your decision.

We’ve got you covered! Pop into our store to get measured, or if you’re on a stealth mission to surprise your partner, we can send you a handy printable ring size guide to measure one of their rings. Easy and sneaky!

Absolutely! Every ring purchase comes with a free resize, plus our Lifetime Manufacturer's Guarantee.

It’s always a good idea to insure your jewellery. That way, if anything unexpected happens, you’re covered. You never know when life will throw a curveball, but with insurance, your precious pieces are protected and you can wear them worry-free! Speak to your Faire & Fine consultant if you have any questions.

As all our items are made to order, we’re unable to change or cancel your order once it’s been placed. However, if you need urgent assistance, please contact us and we’ll do our best to help.

We accept all major UK credit and debit cards.

Occasionally, outside of peak times, we can expedite orders. If you're in a hurry, please get in touch with us and we’ll see what we can do to help speed things along!

We’re based in the UK, and all UK orders come with free, insured shipping. For international shipping, please get in touch.

Engagement ring orders are usually dispatched within 4-6 weeks, as this is the time needed to perfect our handcrafted process. You'll receive an estimated completion date in your order confirmation. For earrings, necklaces, and bracelets, you can expect them in 3-4 weeks.

We’ll keep you updated on your order every step of the way, but if you have any delivery questions, please get in touch.

Absolutely! We use Royal Mail Special Delivery Guaranteed for all UK orders. Your delivery is fully tracked, insured, and requires a signature upon arrival for extra peace of mind.

Delivery typically takes 1-2 working days for UK orders once dispatched.

Of course! We’d love to meet you. Simply select the ‘in-store pickup’ option at checkout, and we’ll notify you as soon as your piece is ready for collection.

Please see our Delivery, Returns & Refund Policy.